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Dear {firstname} {lastname},
Hotel management has replied to your review
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Management reply
Your review regarding your recent stay at our hotel {hotel_name} has been replied. Here are the details.
Review subject:
{review_subject}
Review description:
{review_description}
Management reply:
{management_reply}
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You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our website.
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If you have a guest account, you can follow your order via the "Guest Tracking" section on our website.
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